Features

Automated Cross-Sell and Upsell Management

Eliminate spreadsheets and other manual processes for managing cross-sell and upsell product recommendations. Define your recommendation strategies via a point-and-click interface, then Intelligent Cross-Sell automates the execution across catalogs as large as hundreds of thousands of products.

A Recommendation Engine with a Steering Wheel

Guide recommendations by factors such as preferred brands, popularity, price, profitability, and key selling features. Intelligent Cross-Sell provides a point-and-click, browser-based interface to target by such factors across a whole catalog, particular categories, or specific products.

Behavioral Targeting

Combine rule-based targeting with behavioral attributes, such as product popularity and "People Who Did This Also Did That."

Natural Language "Why Buy" Text

Explain the benefit of an accessory in terms of the parent product. Based on an analysis of each products' attributes, ICS can generate natural-language text like that at right automatically.

Compatibility Checking and Deep Attributes for Tech Products

For technology and consumer-electronics products, leverage CNET Channel's DataSource database of more than four million products. Target based on DataSource's deep product attributes and automatically check compatibility in difficult categories such as batteries for notebooks and ink/toner for printers.

Measurability and Reporting

Analyze cross-sell and upsell performance by views, clicks, carts, orders, and order value—from categories down to individual products. Intelligent Cross-Sell's optional Reports module seamlessly integrates with the targeting interface, so you can easily target, test, and tune.

Software as Service

Get fast results without IT burden. ICS is a network service, with no software to install. Plugging-into ICS only requires setting up a data exchange, so ICS knows what products the retailer sells and the retailer can receive product-recommendation data from ICS. Day-to-day use of ICS for managing cross-sells happens in a Web browser, from anywhere with an Internet connection.